Bad Month for me??

This September 2007, is an unlucky month for me. On the 2nd week of September, my TV spoilt. Switching on TV, only has sound but no image. So need to go electronics shop to purchase a new TV.

Well anyway, this old TV of mine has already been use since 1996 until now, its an 29" CRT color TV and has repaired once before due to frequently using it for playing TV console games such as Playstation and Sega Saturn.

Now my new model is 26" widescreen HD ready LCD TV with PC connectivity device. This cost half of my salary gone.

A week later, on the 3rd week, my PC LCD monitor spoilt. Switching on the monitor, the screen flickering different colors without even turning on my PC yet. Once my PC was turned on, my monitor flickers to adjust the image as normal for a few seconds. Then suddenly, when goes into the window screen, the colors or contrasts turns out to be very bright!! However how hard I've tried to tune with the contrast and brightness, the brightness of the monitor was still there!

There's also some sizzling sound from my monitor power plug too! At this moment, I knew my monitor was gone.

Well this monitor has been used since 2004 bought from a PC show. It was a 15" LCD monitor only and nothing much to describe it, haha...

Now my new model is 19" LCD, 5000:1 contrast with DVI monitor. This monitor is way a lot more bigger than my old 15" LCD monitor, as the images and videos that I've viewed, are so much bigger and larger than viewing from my old LCD monitor!!! This cost another 1/8 of my salary gone.

So now I dunno if I should be delighted on my new monitors or I should be sad with some holes in my pockets... For one thing, now I've to budget myself a bit to pull my life back to normal till next month...

IT Issue: Upgrade from Boyfriend to Husband

Dear IT Support,

Last year I upgraded from Boyfriend 5.0 to Husband 1.0 and noticed a
slow down in the overall performance, particularly in the flower, gifts and
jewellery applications that had operated flawlessly under Boyfriend
5.0.

In addition, Husband 1.0 un-installed many other valuable programs,
such as Romance 9.5 and Personal Attention 6.5, but installed undesirable
programs such as Formula One 5.0, NBA 3.0 and World Cup 2.0.

And now Conversation 8.0 no longer runs and House Cleaning 2.6 simply
crashes the system. I've tried running Nagging 5.3 to fix these
problems, but to no avail.

What can I do?

Signed,
Desperate Housewife


Reply:
Dear Desperate Housewife,

First keep in mind:
Boyfriend 5.0 is an entertainment package, while Husband 1.0 is an
operating system.

Try entering the command C:\ I THOUGHT YOU LOVED ME and download
Tears 6.2 to install Guilt 3.0.

If all works as designed, Husband 1.0 should then automatically run the
applications Jewellery 2.0 and Flowers 3.5.

But remember, overuse can cause Husband 1.0 to default to Grumpy
Silence 2.5, Happy Hour 7.0 or Late Night Teh Tarik 6.1.

Late Night 6.1 is a very bad program that will create SnoringLoudly.wav
files.

Whatever you do, DO NOT install Mother-in-Law 1.0 or reinstall another
Boyfriend program. These are not supported applications and will crash
Husband 1.0.

In summary, Husband 1.0 is a great program, but it does have a limited
memory and cannot learn new application so quickly.

You might consider additional software to improve memory and
performance. I personally recommend Hot Tasty Food 3.0 and Tongkat Ali 6.9.

Good Luck,
IT Support

CS Chapter 3: Listening

Whew! After a long break of vacation trip and busy handling work, I finally had some time to
get back to my blog, haha...

As discuss from previous chapters, its time for new Topics: Good listener.

Ever thought of how good a listener can you be before? Its very easy to be a listener but just how good can you be?

As posted previously, communications is a Half-Duplex kind of system in order to send and receive a full 100% of messages through to each other.

But when people gets excited on certain topics discussed or eager to argue over certain matters and issues, What happens? In such a scenario, people tends to interrupt the conversations and talk as much as they can before they forgets. In this way, how well do you think each party can receive the messages?

There's also a scenario whereby when the topics becoming dull and boring, or when there are other things in each mind that's distracting and bothering them, can these people receive a full 100% messages?

These are the barriers to communications and classified into 2 categories:

Internal - Mental Flights, Selective Listening and Jump to Conclusions



External - Presenter's Delivery and External Environment

Its very natural for any living things on earth to possess these barriers to communications as an indication of whether they are interested in the topics discussed or not.

But when we do a proper communication, do we always 100% stay focus and listen till the end of the other party's speech before we start talking? If you do, congrats! You'll be a calm, good listener and an analyser of any situation, which perhaps you have the ability to becoming a great leader!

There are 3 types of listening habits, in which everyone of us can possess all these 3 types of habits depending on different situations.

Passive Listening: Usual responses are "Uh huh", "yes", "good", "right", "hmmm", "ok", "yeah", nodding head, eye contact etc.

Active Listening: Usual responses would be echoing, repeat, clarify, paraphrase and asking questions. Such reaction will let people know you are attentive to the person's conversation, but do not do such responses when someone talks halfway through and you interrupt to repeat the paraphrases. It'll might be reflected as rude and irritating.

Reflective Listening: Usual reponses are to summarise what one has talked and gives some feedbacks.

People can FEEL your emotions even by just talking over the phone or in cyber chatting when the above 3 types of listening habits are used!!

Its very simple to master the listening skills where all you need to do is to be patient and be attentive! Such a habit can let you understand the conversations well and be able to analyse situations more clearly and precisely!

Next it'll be the 4As to deal with any Customers you have faced.

Note: All the Chapters discussed are in theory basis, there's no straight right or wrong answers, its just a set of guidelines to handle anything properly. The theory reacts differently to different situations and depending on how flexible each individual applies it. But if there's no starting to try and apply, there's no starting at all. Practise to make perfects!